Free shipping to over 200 countries worldwide and currently offer an International Shipping Service.We’ll cover duty and tax costs on all orders.
2.Air express: USPS,EMS,DHL,TNT etc.
They are door to door service.According to different country,we will choose most convenient Air express for you.
3.When you finish your order,we will begin processing your order within 2 hours.It usually takes 3-4 working days to prepare your orders.
4.Time to Delivery: 10 - 15 work days.
Available: Monday to Friday, between 9am and 5pm.
We are not able to give you a specific delivery time.
5.We are not responsible for wrong or undeliverable address.Please make sure your shipping address is correct and deliverable.
6.We will provide the tracking number and track links via email to you.
What will I be charged for shipping?
Shipping and handling charges vary greatly upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item's description and are non-negotiable. Please consider this when placing your order.
How do I track my shipment?
We ship your purchase before the end of the next business day after you have checked-out. We would send you an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site. What should I do if my shipment never arrives? Please allow up to 10 business days for your item to be delivered. If it still does not arrive,please reach us by clicking the ‘Contact Us' button on the website.We will get back to you shortly.
How do I ship items to a different address?
During our checkout process,specify where you want your purchase to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address.
Returns & Exchanges
If you are not satisfied with your order for any reason, we will accept the return of full-priced items that are in new, unused condition, with original tags attached and when accompanied by an original NBASHOES receipt/invoice. Returned items must not be washed, worn or altered. Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. The credit should appear on your next statement. You will receive an email confirming the completion of return processing. You can return/exchang merchandise purchased online by mail. All returns/exchanges of online orders,must be returned within 30 days from the day the order was shipped.
To return or exchange by mail, please follow these instructions:
1. Complete the required information on the packing slip included with your package.
2. Securely pack your merchandise, making sure to include all pages of the packing slip. Please try to use the original shipping box and materials.
3. Affix the pre-addressed and pre-paid return label to your return package.
4. For purchases made on charbelladesign.com, mail your return package at any US Postal Service office or FedEx drop-off location, or hand off your package to your US Postal Service mail carrier or Federal Express driver.
If you wish to cancel your order from our shop,please email US ASAP. You could cancel the order before the item being dispatched.